Privacy Policy

This Privacy Policy describes how Woodfactory Sales and Services PTY LTD (ABN: 81 656 573 698) collects, uses, and protects your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect
We collect the following personal information:
– Name and contact details (email, phone, address)
– Payment information (processed securely, not stored by us)
– Delivery address
– Browsing behaviour on our website (via cookies)

How We Use Your Information
Your information is used to:
– Process and deliver your orders
– Communicate about your order status
– Respond to your enquiries
– Improve our website and services

Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, however this may affect website functionality.

Third Party Sharing
We do not sell your personal information. We may share your information with:
– Delivery partners (for order fulfillment only)
– Payment processors (Stripe, PayPal etc.)
– Google Analytics (anonymous browsing data)

Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access in accordance with the Australian Privacy Act 1988.

Your Rights
You have the right to:
– Access the personal information we hold about you
– Request correction of inaccurate information
– Request deletion of your information

Contact Us
Company: WOODFACTORY FURNITURE
(Holder Name: Woodfactory Sales and Services PTY LTD)
ABN: 81 656 573 698
Email: [email protected]
Phone: 1800 879 023 / 487 269 775
Address: 34 Gungahlin Place, Gungahlin ACT 2912, Australia